0651 Managers in customer and personal services, n.e.c.
Category: Management occupations
Major Group 06 : Middle management occupations in retail and wholesale trade and customer services
This unit group includes managers of establishments that provide services not elsewhere classified, such as dry cleaning, hairdressing or residential cleaning. This group also includes managers of schools that provide non-vocational instruction in driving, languages, music, dance, art, cooking or fashion.
Example Titles
barber shop manager
car wash manager
cooking school manager
driving school manager
dry cleaning service manager
hairdressing salon manager
manager, residential cleaning service
manager, septic tank service
manager, window washing service
pest control service manager
spa manager
Main duties
Managers in this unit group perform some or all of the following duties:
- Plan, organize, direct, control and evaluate the operations of an establishment providing services such as dry cleaning, hairdressing or residential cleaning, or a school providing non-vocational instruction in driving, languages, music, dance, art, cooking or fashion
- Establish or implement policies and procedures for staff
- Plan and control budget and inventory
- Respond to inquiries or complaints and resolve problems
- Manage contracts for advertising or marketing strategies
- Hire, train and supervise staff.
Employment requirements
- Completion of secondary school is usually required.
- A college diploma or vocational certificate in the subject of instruction may be required.
- One to three years of experience in the service being offered are usually required.
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