1213 Supervisors, library, correspondence and related information workers
Category: Business, finance and administration occupations
Major Group 12 : Administrative and financial supervisors and administrative occupations
Supervisors in this unit group supervise and co-ordinate the activities of workers in the following unit groups: Library Assistants and Clerks (1451), Correspondence, Publication and Regulatory Clerks (1452) and Survey Interviewers and Statistical Clerks (1454). They are employed throughout the private and public sectors.
Example Titles
advertising clerks supervisor
correspondence clerks supervisor
library clerks supervisor
publication clerks supervisor
statistical clerks supervisor
supervisor, survey interviewers
Main duties
Supervisors in this unit group perform some or all of the following duties:
- Co-ordinate, assign and review the work of clerks engaged in the following duties: conducting surveys and interviews; collecting and compiling statistics; preparing and issuing licenses, passports and other regulatory documents; reshelving books and performing other tasks in libraries; writing correspondence including e-mails and preparing material for translation and publication
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Resolve work-related problems, monitor services provided by clerks and agents, and prepare and submit progress and other reports
- Train workers in job duties and company policies
- Requisition supplies and materials
- Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
- May perform the same duties as workers supervised.
Employment requirements
- Completion of secondary school is required.
- Completion of college courses related to area supervised may be required.
- Experience in the clerical occupation supervised is usually required.
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