1243 Medical administrative assistants
Category: Business, finance and administration occupations
Major Group 12 : Administrative and financial supervisors and administrative occupations
Medical administrative assistants perform a variety of secretarial and administrative duties in doctor’s offices, hospitals, medical clinics and other medical settings.
Example Titles
administrative assistant – medical
medical secretary
ward secretary
Main duties
Medical secretaries perform some or all of the following duties:
- Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients
- Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
- Interview patients in order to complete forms, documents and case histories
- Complete insurance and other claim forms
- Initiate and maintain confidential medical files and records
- Prepare draft agendas for meetings and take, transcribe and distribute minutes
- Prepare financial statements and billing
- Establish and maintain various internal office administrative support procedures such as document tracking and filing and monthly reporting
- Order supplies and maintain inventory
- Determine and establish office procedures and routines
- May supervise and train other staff in procedures and in use of current software.
Employment requirements
- Completion of secondary school is usually required.
- Completion of a one- or two-year college program or other specialized courses for secretaries or medical secretaries is usually required.
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